Yes. We welcome children and families to the hotel.
Bathrobes are provided in all rooms in the main hotel building but not within the Lodge.
Yes. We also provide towels at the pool.
Yes, we would strongly advise lunch and dinner reservations are made in advance to avoid disappointment. Light meals & Room Service are also available from the bar.
We highly recommend that you book treatments in advance, whether as extras or part of your package. Should you wish to book at a later date we cannot gurantee that their will be space available in the spa on your requested date or time.
If you cancel less than 24 hours in advance you will be responsible for 100% of the booking.
No, Knock Castle offers an extensive wine list and fully stocked bar. Please note – we charge £20 corkage per bottle of alcohol that has not been purchased at the hotel.
Yes, pets are welcome in the hotel but supplements do apply. Please contact reception for further details.
Yes, we have three stunning and spacious Suites, as well as three Junior Suites, each of which has a spa bath. We also have seven Castle Deluxe rooms which are all individually styled to a luxurious standard.
The hotel operates a non-smoking policy but there are designated smoking areas out with the main building.
Bed & Breakfast and access to the leisure facilities including gym, pool, sauna, steam room & Spa Bath.
Lomond rooms offer a television, tea & coffee making facilities, telephone & hairdryer. Deluxe rooms & Suites have the same amenities as Lomond rooms, but offer more luxurious surroundings and a better outlook. Irons & ironing boards are available on request.
No, but we recommend it to avoid disappointment. You would need to arrive before 10.30pm. Check out time is 11am on the day of departure.
Yes, we require a 50% non-refundable deposit to guarantee any booking including Afternoon Teas and Spa Treatments.
Cancellations made up to 14 days before arrival will incur the full inclusive cost of your visit. We therefore recommend that you obtain holiday insurance to cover any unexpected circumstances.
There is a 4% surcharge for American Express cards.
This will be solely at the discretion of the Manager and there may be an administration fee.
We will be happy to accommodate your needs if you provide full details in advance.
This it to ensure the guest and also staff saftey at all times
No responsibility can be accepted for the safety of money or valuables brought to Knock Castle. The management will not be liable under any circumstances whatsoever for damage, injury or consequential loss to personal belongings or valuables.